As part of our fundamental commitment to maintaining and enhancing our reputation as a highly ethical financial institution, we strive to do business with individuals and organizations of good reputation.
We understand the importance of safeguarding the financial system in which we operate. We have implemented internal control policies and procedures to comply within the letter and spirit of the law and regulations of the USA PATRIOT Act, the Bank Secrecy Act (BSA), OFAC reporting and an Anti-Money laundering (AML) compliance program designed to detect, prevent and report suspicious transactions, money laundering and counter terrorist financing.
In cooperation with meeting the needs of our correspondent banking partners, we have several pre-filled forms available for your AML/KYC due diligence:
Learn about our online security practices and what you can do to protect yourself from online threats.
Tips on how you can protect your information and identity, and what to do if you are a victim of fraud.
Read our privacy policies and learn how to keep your information private.
If you believe your information has been compromised and/or you have been a victim of fraud, it is important that you contact us immediately:
For consumer customers:
Customer Service Center
888-895-5650
Mon - Fri, 6:00 am to 7:00 pm PT
Sat, 9:00 am to 5:00 pm PT
For business customers:
Commercial Banking Customer Service
888-761-3967
Mon - Fri, 6:00 am to 7:00 pm PT
Report Fraud
Email Us
East West Bank’s privacy and security policies do not apply to the website or app you’re about to visit, and we are not responsible for the products, services or content found there. Please review its terms of use, privacy and security policies to see how they apply to you.
